Payment Options

You may qualify for funding
There are several alternative ways in which the services that you receive from us may be paid for. We would be happy to discuss your circumstances and needs so that we can advise you on the availability of NHS funding and the best method of paying.
Our charges are based on an hourly rate that varies depending on the times at which our services are provided – but It’s possible that you may not need to pay anything directly yourself. Please contact your local Caremark branch for full details, and answers to any questions you may have.

Local authority funding 
Depending on your circumstances and the prevailing local regulations, you may be able to receive funding from your local authority. That would be provided in either of two alternative ways:

Via a personal budget
Via direct payments

Via HSC Trust 
Via direct payments 

Details of the differences between these two methods are outlined here.

Many Reliance Community Care customers use social care payments, such as Disability Living Allowance and Attendance Allowance, to help fund their care costs. 
Disability Living Allowance may be claimed by under-65s with a physical and/or mental difficulty who need support. 
Over 65-year-olds who need help with personal care may be eligible to receive Attendance Allowance, which is not means tested. 

If you are not eligible to receive financial assistance from your local authority or local HSC trust, you may pay privately, in which case we will quote you a clear payment structure, with no hidden extras, and we will send your bills at an agreed interval. You may pay by electronic transfer, cheque or standing order.

RELIANCE COMMUNITY CARE can now be found on Choose My Support which is the new Adult Social Care eMarketplace developed by Leicester City ahttp:

Choose My Support gives those living in Leicestershire the choice and control to decide which services will enable them to have independent lives. 

This website helps people to look at all the options available in Leicestershire, and find the services and products that can best meet their needs.

Everyone can use this website. This includes those with a Personal Budget from the Council, or anyone else who would like to find services.

Our Values — Reliability
  • Honesty
  • Respect
  • Love
  • Responsibility
  • Friendship
  • Compassion
  • Care
For all your care needs including:
  • Domiciliary care
  • PA (Personal Assistant) Services
  • Live in care
  • Support Work
  • Other Personalised packages
Contact Us
Reliance Community Care Ltd
Carlton House
28 Regent Road
P: 01163674568 or 07861778646

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